Personal data
protection policy

Last update on February, 7th,2023
Preamble
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The purpose of this Privacy Policy is to inform users of the Services and the visitors of wemet.fr website about the information collected and processed by WEMET company (hereinafter "WEMET" or "we") in the context of the use of and access to the services offered by WEMET.

This Policy explains what data may be collected, how this data is used and what measures we take to ensure its confidentiality and security.

It also specifies the general framework for the processing of personal data carried out within the company WEMET and, in this sense, aims to provide the persons concerned with the information necessary for full compliance with the regulations in force.

 By using the Services, the User acknowledges having read the Personal Data Protection Policy and having accepted it.

WEMET undertakes to comply with French and European regulations on the protection of personal data, in particular the General Data Protection Regulation (EU) of April 27, 2016 (“GDPR”) and the Data Protection Act of January 6, 1978 amended (“LIL”).

Définition
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“Personal account”: designates the account created by the User during his first order of Wecard and allowing him to access his private space for the use of the Services.

“General Terms and Conditions of Sale” or “GTC”: designates the General Terms and Conditions of Sale of WEMET accepted by the Users.

“Data”: means the personal data of Users collected and processed in the context of the use of the Platform and the implementation of the Services. 

“Product(s)”: designates all the products marketed and sold, without distinction, by the company WEMET.

“Data Controller”: within the meaning of the Regulations means the legal or natural person responsible for the processing of personal data in the context of the use of the Platform and the implementation of the Services.

“Regulation”: jointly designates Law No. 78-17 of January 6, 1978 relating to data processing, files and freedoms as amended (known as the “Data Protection Act”) and EU Regulation 2016/679 relating to the protection of personal data. natural persons with regard to the processing of personal data and on the free movement of such data of April 27, 2016 (known as "GDPR").

“Service(s)”: refers to the Service(s) made available by Wemet. The Services include in particular the WeCard Pro management service, the WeConnect service and the Atelier by Wemet reservation.

“Site”: refers to the web interface accessible at the address www.wemet.fr/en allowing Users to access various Services.

"User(s)": refers to any natural or legal person, individual or professional, visiting the wemet.fr website or making a purchase of WeCard via the Site or through personalized support provided by the company's employees. WE MET.

“WeCard”: designates the connected business cards marketed by the company WEMET. The term WeCard designates both WeCard Original and WeCard Pro.

Scope of this policy
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This Privacy Policy applies to all Users, customers or potential customers (collectively, “User”, “you” or “your”), and to all Services linked to this Privacy Policy.

In the context of accessing, browsing and using the Site and the services it offers, the User is required to communicate to WEMET personal data concerning him or his relatives. As such, WEMET has put in place guarantees and appropriate security measures to protect your personal data.

What personal data may be collected by WEMET?
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In accordance with the legislation in force, WEMET has adopted the principle of minimization in the collection and only collects the data strictly necessary for the objective pursued and clarified with the Users, leaving them full capacity to exercise their rights.

WEMET collects different types of Personal Data depending on the services you use. As explained below, certain data is automatically collected when you browse the Site or make a purchase. Other data is provided by you when you register and fill in your information, purchase a product or service or communicate with customer service. WEMET may also acquire data indirectly from third parties and other sources, including social media.

Information you provide when you create an account or make a purchase: The personal data that may be requested, depending on the nature of the services or products provided, are as follows:

• Your name and contact details, including your email and postal addresses,

• Your function, the company name and a logo if applicable,

• Your telephone and fax numbers,

if applicable :

• your website

• your photograph

• any other digital information you wish to transmit

Information you provide when personalizing a product: When you personalize a product on our website, you may provide text or images containing personal information, such as your contact details on a WeCard.

Information you provide when you agree to connect with a User through the WeConnect Service: When a User sends their information to you through their WeCard, a web window will allow you to connect virtually to this User by providing your turn the information you choose to transmit.

Information you provide when contacting customer service: When you send a contact request via our website, in accordance with Article 6(f) of the General Data Protection Regulation, we use the personal data you provide to us. by our contact form such as your e-mail address, your name and your telephone number in order to answer your questions.

Information that you provide on third parties: If necessary, the User may be required to communicate the personal data of a third party, in particular when the User orders a WeCard for an employee or a relative. In this context, it is necessary to remind the User that he is required to inform this person of the communication and processing of his personal data by WEMET and to communicate this policy to him. 

Information WEMET receives from other sources: WEMET may also obtain information about you that is publicly available or from other sources, such as independent third parties, business partners. All information that WEMET obtains from these sources is associated with the Personal Data that you provide to us for the purposes described in this Privacy Policy. 

WEMET does not have access to the bank details of Client Users, which are managed directly by the approved and secure payment provider Stripe.

In addition, certain User data is automatically collected by the Site, namely:

Data category
Purposes
Connection and browsing data (Date and time of connection, IP address, location of the IP address, pages visited, browser type, browser language)
This data is necessary for the proper technical operation of the Site and the products and services it offers.
Data relating to the use of the Site
This data is necessary for the proper technical operation of the Site and the products and services it offers.
Session cookies (logging mouse movements, clicks, typing, scrolling, etc.)
This data is necessary for the proper technical functioning of the Site and its improvement.
Purchase and transaction history
This data is kept for compliance, where applicable, with legal obligations and is necessary for the processing of User requests (request for information, claim or complaint, etc.)
Why is User Data collected and processed, on what legal basis and for what duration?
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As part of the management of the Site, WEMET, in its capacity as Data Controller, processes the Personal Data of Users only for the following reasons and purposes:

Purposes
Legal foundations
The duration of the conversation
Creation, management and maintenance of the Personal Account on the Site: to manage your account and facilitate the services; to allow you to log in and make purchases; to provide you with technical assistance
Art. 6 GDPR: Performance of the contract (the collection and processing of your Personal Data is necessary for the performance of the contract or to take steps to enter into a contract with you)
Until account deletion or 5 years from last activity. Archiving: 10 years
Use of Site Services
Art. 6 GDPR: Execution of the contract
Until account deletion or 5 years from last activity. Archiving: 10 years
Billing and payment management
Art. 6 GDPR: Execution of the contract
Until account deletion or 5 years from last activity. Archiving: 10 years
Managing and improving customer service
Art. 6 GDPR: Performance of the contract and legitimate interest of WEMET to improve customer service
Until account deletion or 5 years from last activity
Customization of the Services
Art. 6 GDPR: Legitimate interest of WEMET to improve its Services
Until account deletion or 5 years from last activity
Management of opinions / Satisfaction evaluation
Art. 6 GDPR: Legitimate interest of WEMET to improve its Services
Until account deletion or 5 years from last activity
Realization of statistics
Art. 6 GDPR: Legitimate interest of WEMET to improve its Services and the Site
Until account deletion or 5 years from last activity
Compliance with legal and regulatory obligations
Art. 6 of the GDPR: Legal and regulatory obligations binding on WEMET in its capacity as data controller
WEMET may disclose your Personal Data in response to subpoenas, court orders, and other lawful requests from regulatory and law enforcement authorities.

Where necessary under applicable law, WEMET will seek your consent before processing your Personal Data (for example, for the purposes of direct marketing communications). You can withdraw your consent at any time, as provided in the Contact Us section below.

Who can have access to your personal data?
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As part of access, consultation, browsing and use of the Platform and the services offered therein, the User's personal data may be communicated to the following recipients:

Recipients
Purposes
Duly authorized personnel within WEMET
For the provision of the products and services offered and the management of the Site
WEMET Subcontractors and Service Providers
For exclusively technical or logistical purposes, for:
- The completion or delivery of an order (services performed by the Post Office, Chronopost, DHL);
- Data storage (service provided by OVH Cloud, a French company that hosts and stores data);
- Payment processing (service performed by the authorized and secure payment provider Stripe);
- Data security. These service providers are only authorized to use your data within the framework of the specific service they provide on our behalf.
External advice
Only in the context of the management of possible disputes or for any other legal matter if necessary
Law application
We may also share your information, in accordance with and in compliance with the law, if we believe that its disclosure applies to cooperation in the investigation of activities declared illegal, to the execution of our Terms and Conditions, or to protect our rights or property, or those of a third party.
Apart from the aforementioned cases, the personal data of Users are strictly protected and anonymized.
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WEMET also guarantees that the members of its staff and any person required to process the personal data of Users comply with the internal rules and procedures relating to the processing of personal data and in particular the technical and organizational security measures put in place to protect your personal data.

How does WEMET protect your Data?
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WEMET has implemented technical, physical and administrative safeguards and security measures designed to prevent unauthorized access, disclosure, use and modification of Personal Data. These measures include, but are not limited to, encryption methods, access controls, controlled administration of Users' rights, and limiting access to Personal Data to only qualified persons, as described herein. . We regularly review our security procedures to incorporate new technologies and appropriate methods.

We remind you that the protection of your Personal Data is also your responsibility: When you create an account, make sure to choose a strong password and do not share your Personal Account password with other people. and secure your mailbox during your exchanges with WEMET employees. Information security and respect for your privacy are WEMET's priorities. Our goal is to provide a safe and secure site for all users. To do this, we use external security researchers to report vulnerabilities. If you think you have identified a security breach on our Site, please contact contact@wemet.fr.

What are your rights in terms of access to your Personal Data and control of its use?
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In accordance with the applicable regulations on the protection of personal data, you have the following rights over your personal data:

  • you can ask to have access to the personal data that Wemet has on you and to obtain a copy of it, including in electronic format;
  • you can request the correction, updating and deletion of your personal data, as well as the limitation of their processing;
  • you can request to stop the use of your personal data;
  • you can withdraw your consent when it has been collected, without this withdrawal affecting the lawfulness of the processing carried out previously;
  • you can exercise your rights by contacting us directly or by lodging a complaint with a local supervisory authority.

We may ask you to verify your identity before acting on your request.

How can you exercise your rights?
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For any questions, requests and complaints, you can contact WEMET directly by sending an email to contact@wemet.fr.

For access, rectification, obtaining a copy, deletion, portability. You can exercise some of the rights listed above by accessing the Account Settings page and updating your Personal Data and preferences.

You can also contact our customer service to exercise any of the rights listed above using any of the means listed in the “Contact us” section below.

To opt out of marketing communications. You can change your preferences for marketing communications at any time by clicking on the "unsubscribe" link at the bottom of any marketing email or by contacting our customer service using any of the means listed in the "We contact” below.

Opting out will not prevent WEMET from communicating with you by email, phone, or mail about your orders or for other administrative purposes (e.g., regarding an order in progress, an issue not resolved by the service).

To file a complaint

If you would like to make a complaint about this Privacy Policy or our privacy practices, please contact our Data Protection Officer by emailing production@wemet.fr, so that your grievances can be addressed. be processed directly. If necessary, you can contact the CNIL via its website or by mail: 3, place de Fontenoy - TSA 80715 75334 PARIS CEDEX 07. This right can be exercised at any time free of charge, apart from the costs mail if applicable, and any costs of assistance or representation if you choose to be assisted in this procedure by a third party.

Update of this policy

WEMET may modify, supplement or update this Personal Data Protection Policy in order to take into account any legal, regulatory, jurisprudential and/or technical developments. This policy is also subject to change, particularly in the event of changes to the Services offered by WEMET on the Site. Consequently, we recommend that you consult this policy each time you access the Site.